Benefits of uploading Onboarded Carriers
Increase utilization among trusted carriers. Identify dark capacity from the carriers already in your network.
Improve carrier procurement time. Avoid vetting hassle by finding matching your carriers to the lanes GenLogs has seen them service.
Choose what contact information is shown in GenLogs. Replace default contact information with your preferred contact.
Secure and private information. We won't share your onboarded carrier list with other customers or use it to update our system.
Steps to update Onboarded Carriers
Hit the
Exportbutton to download your existing list so that you have a record of it.Open the downloaded file and confirm it is accurate.
Hit the
Delete Allbutton to clear your list of Onboarded CarriersUpload a new list, following the file template exactly (titles are case sensitive)
Viewing your Onboarded Carriers
After successfully uploading your new list, you will receive a success message like this:
When searching a lane, Onboarded Carriers are designated with a yellow star on their carrier card:
You can also specifically filter for Onboarded Carriers using the search toggle:
Troubleshooting upload errors
If you receive an error when attempting an upload, try the following.
Check the column names in your file. Ensure that they match this order and format:
USDOT | CARRIER NAME | CONTACT NAME | CONTACT PHONE | CONTACT EMAIL |
Ensure there is only one contact email and phone number per row. Separate emails by comma or semicolon will cause an error.
Check that every row has a USDOT. Ensure that each option is a number with new letters in it (e.g.
10553and notusdot10053)
Still having issues?
Email [email protected].